Welcome to Shaheen Sun. By accessing our website or using our solar products and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or engaging our services.

1. Acceptance of Terms

By accessing this website or using any services provided by Shaheen Sun, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.

2. About Shaheen Sun

Shaheen Sun is a Solar EPC (Engineering, Procurement & Construction) company providing solar energy solutions, including:

• Residential Solar Installation
• Commercial Solar Solutions
• Industrial Solar Projects
• On-Grid Solar Systems
• Off-Grid Solar Systems
• Hybrid Solar Systems
• Solar Water Pumps
• Solar Battery Storage
• Solar EPC Services
• Solar AMC & Maintenance
• Solar Insurance Assistance
• PM Surya Ghar Scheme Assistance

3. Quotations & Pricing

• All quotations are subject to site inspection and technical evaluation.
• Prices may vary depending on system capacity, equipment selection, installation complexity, and project location.
• Taxes, government charges, and other applicable fees may be charged separately unless specifically mentioned.
• Quotation validity will be mentioned in the official proposal.

4. Orders & Payments

• Work begins only after order confirmation and receipt of the agreed advance payment.
• Payment schedules will be clearly mentioned in the project agreement.
• Delayed payments may affect project timelines.
• Shaheen Sun reserves the right to suspend work until pending payments are received.

5. Site Inspection

Before installation, our engineers may conduct a detailed site survey to evaluate:

• Roof condition
• Structural strength
• Shadow analysis
• Electrical infrastructure
• Safety requirements

Project recommendations may change based on the survey findings.

6. Installation & Project Completion

Project timelines depend on factors including:

• Material availability
• Weather conditions
• Government approvals
• Site readiness
• Client approvals

Estimated completion dates are provided in good faith but may change due to circumstances beyond our control.

7. Product Warranty

Solar panels, inverters, batteries, and other components are covered by the manufacturer’s warranty, subject to their respective warranty terms and conditions.

Shaheen Sun provides installation services and assists customers with warranty-related support where applicable.

8. Annual Maintenance (AMC)

AMC services are available under separate maintenance agreements.

AMC coverage may include:

• Solar panel cleaning
• System inspection
• Performance monitoring
• Preventive maintenance
• Minor repairs (as per AMC terms)

Services included may vary depending on the selected AMC package.

9. Government Subsidy

Shaheen Sun provides guidance and documentation assistance for applicable government solar schemes.

However:

• Subsidy approval is subject to government eligibility criteria.
• Subsidy amounts and policies may change.
• Final approval rests with the respective government authorities.

We do not guarantee subsidy approval.

10. Solar Insurance Assistance

Shaheen Sun provides guidance regarding solar insurance options.

Insurance policies are issued by third-party insurance providers.

Coverage, premiums, claims, exclusions, and approvals are governed solely by the insurer’s policy terms.

11. Customer Responsibilities

Customers are responsible for:

• Providing accurate information.
• Ensuring safe access to the installation site.
• Obtaining permissions if required.
• Making timely payments.
• Protecting installed equipment from misuse or unauthorized modifications.

12. Limitation of Liability

Shaheen Sun shall not be liable for losses resulting from:

• Natural disasters
• Floods
• Earthquakes
• Lightning
• Fire
• Storms
• Government restrictions
• Utility grid failures
• Customer negligence
• Unauthorized repairs or modifications
• Events beyond our reasonable control

13. Intellectual Property

All website content, including:

• Text
• Images
• Logos
• Graphics
• Videos
• Documents
• Designs

is the property of Shaheen Sun unless otherwise stated.

Unauthorized reproduction, copying, or distribution is prohibited without written permission.

14. Website Usage

Users agree not to:

• Upload harmful content
• Attempt unauthorized access
• Interfere with website functionality
• Copy website content without permission
• Misuse contact forms or inquiry systems

15. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

16. Third-Party Links

Our website may contain links to third-party websites for customer convenience.

Shaheen Sun is not responsible for the content, privacy practices, or services provided by external websites.

17. Changes to Terms

Shaheen Sun reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page.

18. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts where Shaheen Sun is registered or operates, unless otherwise agreed in writing.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Shaheen Sun

• Website: www.shaheensun.com
• Email: info@shaheensun.com
• Phone: +91 74528 98977